godbat's Privacy Policy

Introduction About godbat's Privacy Policy

godbat is a trusted online casino and betting platform operating for players in Bangladesh. We place the highest importance on the privacy of our members. This privacy policy has been prepared to inform you of the circumstances under which godbat collects your personal information, how it is stored, and the purposes for which it is used.

This policy applies to the godbat website and all associated services. By using our platform, you will be considered to have accepted the terms of this privacy policy. If you have any questions or concerns, please contact our support team.

This policy may be updated from time to time. We will notify you in a timely manner of any significant changes.

1 What Information We Collect

godbat collects the minimum information necessary to provide you with its services. Details of that information are given below:

1.1 Registration Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 and above may register)
• Email address
• Mobile number
• Preferred username and password

1.2 Financial and Identity Verification Information

We may require the following information to complete account verification and financial transactions:

• National ID card (NID) or passport copy
• bKash, Nagad, Rocket, or Upay account number
• Bank account details (where applicable)
• Transaction history and amounts

1.3 Technical Information

Information collected automatically while using our platform includes:

• IP address and device identifier information
• Browser type and version
• Operating system information
• Site access times, dates, and pages visited
• Cookie and session data

1.4 Gaming Activity Information

• Game play history and results
• Bonus and promotion usage details
• Betting patterns and preferences

2 Purpose of Data Collection

godbat uses your information only for legitimate and necessary purposes. The main reasons for our use of information are outlined below:

2.1 Service Provision and Operations

• Creating and verifying accounts
• Processing financial transactions — deposits, withdrawals, and bonus payments
• Personalizing the gaming experience
• Providing technical support and customer service

2.2 Security and Fraud Prevention

• Preventing unauthorized access to accounts
• Detecting suspicious transactions and activity
• Complying with anti-money laundering (AML) regulations
• Verifying age to strictly prevent access by minors

2.3 Responsible Gaming Support

• Detecting excessive betting behavior and providing assistance
• Managing self-exclusion features
• Providing responsible gaming information and resources

2.4 Communication and Marketing

With your consent, godbat may inform you by email about new promotions, bonus offers, and important updates. You may opt out of these communications at any time.

3 Data Sharing and Disclosure

godbat does not sell your personal information to third parties or disclose it for marketing purposes. However, sharing information may be necessary in certain specific circumstances:

3.1 Service Partners

We work with trusted third-party partners to provide payment processing, IT infrastructure, and technical services. These partners may use your information only for the purpose of delivering the specified services, and they are bound by strict confidentiality agreements.

3.2 Legal Obligations

We may be required to disclose information where necessary to comply with a legal order or directive from a competent court or law enforcement authority. Such disclosure will always be limited to the relevant legal framework.

3.3 Business Transfers

If there is a change in the ownership or operation of godbat in the future, user information may be transferred to the new owner. In such a case, this privacy policy will remain in effect and you will be notified in advance.

4 Data Security Measures

godbat uses industry-standard security technology to keep your information safe:

4.1 Technical Safeguards

• SSL/TLS encryption — all data transfers are secured
• Stored data protection using 256-bit encryption technology
• Two-Factor Authentication feature
• Regular security audits and testing
• Firewall and intrusion detection systems

4.2 Administrative Safeguards

• Strict role-based access controls for data access
• Regular privacy and security training for staff
• Rapid response plan in the event of a data breach

4.3 Limitations Acknowledgment

Although we take every possible step to protect your information, data transmission over the internet is not entirely risk-free. We therefore advise you to use a strong password and not share your login details with anyone.

5 Cookie Policy

godbat uses cookies to operate our website more effectively and to improve your experience.

5.1 Types of Cookies

• Essential cookies: Necessary to maintain login sessions and ensure security.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Collect site usage statistics to help improve the service.
• Marketing cookies: Used to show relevant advertisements only with your consent.

5.2 Cookie Control

You can control or delete cookies through your browser settings. However, disabling cookies may cause some features of godbat to not work properly.

6 Data Retention Period

godbat retains your information only for as long as is necessary to provide the service and meet legal obligations.

• Active account data: retained for as long as the account remains active.
• After account closure: retained for the period necessary to fulfill applicable legal and regulatory requirements.
• Financial transaction records: may be retained for a set period after account closure for financial audit purposes.
• Cookie data: retained for up to 13 months depending on type.

Once the specified period has passed, we securely delete your information or anonymize it so that it can no longer be linked to you.

7 Your Rights

As a godbat user, you have several important rights over your own personal information:

7.1 Right of Access

You may request a copy of the information godbat holds about you at any time. We will provide that information within a reasonable timeframe.

7.2 Right to Rectification

If any information in your account is incorrect or incomplete, you may request that it be corrected. We will make the correction promptly upon verification.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

7.4 Right to Withdraw Consent

You may withdraw at any time the consent you gave for marketing communications or optional data processing. Withdrawing consent will not affect the validity of any processing already completed.

7.5 Right to Lodge a Complaint

If you believe your information has been processed improperly, please contact our support team first. We will consider your complaint with the utmost seriousness.

To exercise these rights, please contact us through our support channels. We will process your request within a prompt timeframe.

8 Privacy of Minors

godbat strictly prohibits access by those under 21 years of age. We do not actively collect information from minors. An age verification process is in place at the time of registration, and identity documents are verified where necessary.

If any minor's information has been collected by mistake, we will immediately delete that information and close the associated account as soon as we are notified.

9 Third-Party Links and Services

godbat's platform is connected to payment gateways such as bKash, Nagad, Rocket, and Upay. These third-party services are governed by their own privacy policies. It is recommended that you read their respective privacy policies before using these services.

For game operations, we use software from various game providers including Pragmatic Play, Spribe, JILI, and PG Soft. These providers adhere to their own data protection standards.

10 Changes to the Policy

godbat may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• Sending a notice to your registered email address
• Publishing an announcement on the website homepage
• Displaying an update notification when you log in to the platform

If you continue to use the platform after an update, you will be considered to have accepted the new policy. We recommend that you visit this page regularly.